k44 Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how k44 ("we", "us", "the Platform") collects, processes, stores, and protects personal data relating to users ("you", "Player") of the k44 platform accessible at k44.vin. This Policy forms part of the broader framework of agreements between k44 and its registered players, alongside the Terms and Conditions and the Responsible Gaming Policy. By registering an account on k44 or by continuing to use the platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein.

k44 takes data privacy seriously. We collect only the personal information that is necessary to provide you with a safe, functional, and compliant betting and casino experience. We do not sell your personal data to third parties for their own marketing purposes. Every measure described in this Policy is designed to ensure that your information is handled responsibly and in a manner that respects your privacy.

k44 collects personal data through several channels: directly from you when you register an account or interact with the platform, automatically through your use of the platform, and from third-party verification and payment service providers. The categories of personal data we collect include:

• Identity data: full name, date of birth, gender, and government-issued identification document details collected for age verification and KYC compliance.
• Contact data: phone number and email address used for account creation, verification, and communications.
• Financial data: payment method details (such as bKash or Nagad wallet identifiers), transaction history, deposit amounts, and withdrawal records. Note: k44 does not store full card numbers or mobile banking PINs.
• Technical data: IP address, browser type and version, operating system, device type, session timestamps, and referral source — collected automatically when you access the platform.
• Usage data: game history, bet history, platform navigation patterns, feature usage, and session duration data — used to improve the platform and detect unusual activity.

k44 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health data, or data concerning a person's sex life or sexual orientation. If any such data is inadvertently provided by a user, k44 will not process it for any purpose and will delete it as soon as practicably possible.

k44 uses the personal data it collects only for defined, legitimate purposes. We do not use your data for purposes that are incompatible with those stated at the time of collection. The primary purposes for which we process personal data are:

• Account management: registering your account, verifying your identity, maintaining your account records, and enabling you to access the full range of k44 services.
• Transaction processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported Bangladesh payment methods; maintaining accurate transaction records.
• Security and fraud prevention: monitoring platform activity for signs of fraud, money laundering, unauthorised access, multi-accounting, or other prohibited conduct; reporting to relevant authorities where legally required.
• Responsible gaming compliance: using your account activity, deposit patterns, and gameplay data to identify indicators of problem gambling and to enforce deposit limits, session time reminders, and self-exclusion arrangements.
• Platform improvement: analysing anonymised or aggregated usage data to improve platform performance, fix technical issues, and develop new features that better serve Bangladesh players. Individual-level data is not used for this purpose without anonymisation.

Where k44 wishes to use your personal data for a purpose not listed above — for example, a new type of personalised communication — we will inform you of the new purpose and, where required by law, seek your consent before processing begins.

k44 processes personal data only where a valid legal basis exists. The legal bases on which k44 relies include:

• Contractual necessity: processing required to perform the contract between k44 and the player, including account management, payment processing, and service delivery.
• Legal obligation: processing necessary to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and reporting obligations to competent authorities.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and platform improvement — where these interests are not overridden by the player's rights and freedoms.
• Consent: where processing is not covered by the above bases — for example, for optional promotional communications — k44 will seek your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

k44 does not sell your personal data. We share personal data with third parties only to the extent necessary to operate the platform and fulfil our legal obligations. The categories of recipients with whom we may share your data include:

• Payment service providers: bKash, Nagad, Rocket, Upay, and partnered Bangladeshi banks receive the payment data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Game content providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming receive session-level technical data necessary to deliver their games on our platform. They do not receive your financial or identity data beyond what is required for game integrity purposes.
• Identity verification and KYC providers: where additional identity verification is required under our age verification or anti-money laundering procedures, we may share your identity documents with accredited KYC verification partners operating under strict confidentiality obligations.
• Law enforcement and regulatory authorities: k44 may disclose personal data to competent government authorities, law enforcement agencies, or regulators where required or permitted by applicable law — for example, in response to a lawful court order or formal investigative request.

k44 requires all third-party service providers who receive personal data to handle it securely, to use it only for the specified purpose, and to comply with all applicable data protection requirements. We do not permit third parties to use your data for their own unrelated commercial purposes.

k44 uses cookies and similar tracking technologies to operate the platform, maintain session security, and gather anonymised analytics. The types of cookies used include:

• Strictly necessary cookies: required for the platform to function. These include session authentication cookies, security tokens, and login state cookies. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: remember your platform preferences such as language settings, so you do not need to re-enter them on each visit.
• Analytics cookies: collect anonymised data about how players navigate and use the platform — such as pages visited and features clicked — to help k44 improve the user experience. No personally identifiable information is included in analytics data.

You may adjust your browser settings to block or delete cookies at any time. Please note that disabling strictly necessary cookies will impair the functionality of the k44 platform and may prevent you from logging in or completing transactions. Analytics and functional cookies can generally be disabled without affecting core platform access.

k44 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means: account data is retained for the duration of your active account plus a further period as required by financial record-keeping and anti-money laundering regulations; transaction records are retained for a minimum period in line with applicable financial regulations; technical and usage data is retained in anonymised form after a short rolling period; and communications data (such as support ticket records) is retained for a period sufficient to resolve disputes and respond to regulatory enquiries.

When personal data is no longer required, k44 will securely delete or anonymise it. Where immediate deletion is not technically feasible — for example, data stored in backup systems — k44 will isolate the data from further processing until deletion is possible.

Subject to applicable law, you hold the following rights with respect to the personal data k44 holds about you:

• Right of access: you may request a copy of the personal data k44 holds about you, along with information about how it is used.
• Right to rectification: you may request that k44 correct any inaccurate or incomplete personal data it holds about you.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to k44's legal retention obligations.
• Right to restrict processing: in certain circumstances, you may request that k44 limit the way it processes your data — for example, while a correction request is being assessed.
• Right to object: where k44 processes your data on the basis of legitimate interests, you may object to that processing. k44 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.

To exercise any of these rights, please contact k44 support at [email protected]. k44 will respond to all valid requests within a reasonable period. There is no charge for making a rights request. However, if a request is manifestly unfounded or excessive, k44 reserves the right to charge a reasonable administrative fee or decline to act on the request, with an explanation provided.

k44 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmissions, access controls limiting personal data to authorised staff on a need-to-know basis, regular security assessments of the platform and its infrastructure, and secure storage protocols for all account and transaction data.

While k44 takes all reasonable steps to protect your personal data, no method of electronic transmission or digital storage is completely secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, k44 will notify affected players promptly and take all necessary remedial steps. You play an important role in keeping your account secure: always use a strong, unique password and never share your login credentials with any third party.

The k44 platform integrates content and services from third-party providers, including game studios such as Pragmatic Play, Evolution Gaming, and Spribe, and payment processors including bKash, Nagad, and Rocket. When you use these integrated services, some data may be transmitted directly between your device and the third-party provider. k44 is not responsible for the privacy practices of third-party providers and encourages you to review their own privacy policies.

k44 does not operate any external social media pages, affiliate networks, or third-party marketing platforms that collect personal data on our behalf beyond what is described in this Policy. Any third-party service that appears to represent k44 but is not linked from k44.vin should be treated with caution and reported to k44 support.

k44 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where feasible, notify registered players via their account contact details. The current version of this Policy is always available at k44.vin/privacy-policy.

Your continued use of the k44 platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you should cease using the platform and may contact k44 support to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way k44 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week to assist registered players with data-related queries and rights requests.

Contact email: [email protected] — This is a plain text address for reference only and is not a clickable link.